Privacy Policy

PRIVACY POLICY

Effective Date: 27/09/2026

This Privacy Policy explains how AADHAR INSTITUTE OF AYURVED, operating under the brand name Aadhar Ayurved, collects, uses, stores and protects personal information when you visit or use https://aadharayurved.com/ (“Website”) or interact with our services.

By using the Website or submitting your information to us, you acknowledge this Privacy Policy.

1. Who We Are

Brand Name: Aadhar Ayurved
Legal Entity: AADHAR INSTITUTE OF AYURVED
Website: https://aadharayurved.com/

Address: 3rd Floor, Waris Height . In Front of Hotel Ellora Palace, Balajinagar, Dhankawadi, Pune, Maharashtra 411043
Email: aadharayurved@gmail.com
Phone: 9270485050

2. Information We May Collect

Depending on the services you use, we may collect the following information:

A. Basic Personal Information

  • Name
  • Age/date of birth, where required
  • Gender, where required
  • Mobile number
  • Email address
  • Postal/address details

B. Appointment and Consultation Information

When you request an appointment, consultation or healthcare service, we may collect information such as:

  • Appointment details
  • Reason for consultation
  • Symptoms and health-related information
  • Medical history provided by you
  • Previous treatment information
  • Prescriptions or reports submitted by you
  • Information necessary for providing healthcare services

Please do not provide information that is not reasonably required for the service you are requesting.

C. Payment Information

When you make a payment through the Website, payment processing may be performed by a third-party payment gateway.

We may receive information such as:

  • Transaction ID
  • Payment status
  • Amount paid
  • Date/time of transaction
  • Limited payment-related information provided by the payment gateway

We generally do not require or store your complete card number, CVV or banking password.

D. Technical Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website pages visited
  • Referring website
  • Date and time of visits
  • Cookies and similar technologies

3. How We Use Your Information

We may use personal information for purposes including:

  • Processing appointment requests
  • Providing consultations and healthcare services
  • Communicating with you regarding appointments
  • Providing requested products or services
  • Processing payments
  • Sending order and service updates
  • Responding to enquiries
  • Providing customer support
  • Maintaining healthcare/service records
  • Improving our Website and services
  • Preventing fraud, misuse and security incidents
  • Complying with applicable legal and regulatory requirements
  • Sending promotional communications where you have provided appropriate consent or where otherwise permitted by applicable law

4. WhatsApp, SMS and Email Communications

If you provide your mobile number or email address, Aadhar Ayurved may use it to communicate with you regarding:

  • Appointment confirmations
  • Appointment reminders
  • Consultation information
  • Orders and payments
  • Service-related notifications
  • Customer support

Where required, promotional communications will be sent based on applicable consent requirements.

You may request to stop promotional communications by using the available unsubscribe/opt-out mechanism or contacting us.

WhatsApp communications may be processed through third-party WhatsApp/Meta services and are also subject to their applicable terms and privacy policies.

5. Cookies

Our Website may use cookies and similar technologies to:

  • Enable Website functionality
  • Remember preferences
  • Understand Website usage
  • Measure advertising and marketing performance
  • Improve user experience

We may use services such as Google Analytics, Google Ads, Meta Pixel or other analytics/marketing tools.

6. Sharing of Information

We may share necessary information with trusted third-party service providers where required to provide our services, including:

  • Website hosting providers
  • CRM/software providers
  • Payment gateway providers
  • SMS/WhatsApp communication providers
  • Email service providers
  • Delivery/courier partners
  • IT and technical service providers
  • Analytics and marketing service providers
  • Professional advisers
  • Government authorities or law-enforcement agencies where legally required

We do not sell personal information to third parties for their independent commercial use.

7. Healthcare Information

Information provided by users relating to symptoms, medical history, reports, prescriptions or consultations may be used for providing healthcare and related services.

Such information should be shared only through channels approved by Aadhar Ayurved.

Users should avoid posting private medical information publicly through comments, social media or other public areas of the Website.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, complying with legal obligations and protecting our legitimate interests.

Specific retention periods may vary depending on the type of information and applicable legal requirements.

10. Your Rights and Requests

Subject to applicable law, you may contact us regarding your personal information, including requests relating to:

  • Access to information
  • Correction of inaccurate information
  • Withdrawal of consent where applicable
  • Deletion/erasure where applicable
  • Complaints regarding processing of personal information

Requests can be submitted using the contact details below.

Privacy/Data Contact: Aadhar Ayurved
Email: aadharayurved@gmail.com
Phone: 9270485050

11. Children’s Information

Our Website is not intended to knowingly collect personal information from children except where such information is provided by or with the involvement/authorization of a parent, guardian or other person legally authorized to provide it.

If you believe that personal information of a child has been submitted improperly, please contact us.

12. Third-Party Websites

Our Website may contain links to third-party websites and services.

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be published on this page along with the revised Effective Date.

14. Contact Us

For privacy-related questions, requests or complaints:

Aadhar Ayurved
Owned and Managed by AADHAR INSTITUTE OF AYURVED

Address: 3rd Floor, Waris Height . In Front of Hotel Ellora Palace, Balajinagar, Dhankawadi, Pune, Maharashtra 411043
Phone: 9270485050
Email: aadharayurved@gmail.com

Last Updated: 27/09/2026